Frequently Asked Questions

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    Do you recycle?

    Yes. We recycle 100% of the paper we shred. Did you know every ton of recycled paper can save 17 trees, 380 gallons of oil, three cubic yards of landfill space, more than 4,000 kilowatts of energy, and 7,000 gallons of water?
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    How do you ensure the security of our documents?

    All material is shredded at your location, and we never touch your confidential documents. Your documents are deposited directly into the shredder automatically. We do not sift through your material or hand feed the shredder. If you only have a small amount of material to shred please feel free to bring your documents to one of our shred events where you can witness their destruction.
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    Do you strip shred the material?

    Absolutely not. Strip shredding is a very inefficient method of shredding documents. Material that is strip shredded can easily be reconstructed. Our equipment uses a pierce and tear method which renders your documents into very small, unreadable pieces.
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    Do you issue a certificate of destruction?

    Yes. Once your documents have been destroyed, we issue you a Certificate of Destruction and the output is then recycled.
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    How do I know everything has been destroyed?

    You can watch the entire procedure including our exclusive “camera view” of the actual shredding process.
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    Do your employees ever see our documents?

    No. Our shredding equipment feeds your documents directly into the shredder.
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    What kinds of security containers do you provide?

    We provide a variety of lockable security containers to meet your needs. We offer a 95-gallon, 64-gallon, and a 32-gallon Executive Console.
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    What if I only need shredding once a year or just once?

    We service many clients who use us just once as well as companies who need to shred regularly.
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    How long does it take to schedule shredding?

    Depending on your location, shredding can be scheduled as soon as the next day.
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    We don't have anything that's very confidential, why would we need a shredding service?

    All businesses have occasion to discard confidential data. Customer lists, price lists, sales statistics, drafts of bids and correspondence, and even memos contain information about business activity, which would interest any competitor. Every business is also entrusted with information that must be kept private. Employees and customers have the legal right to have this data protected.
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    How long should I keep my records before disposing of them?

    With the exception of a few specific records that should be saved permanently, most documents and records need to be saved for a maximum of seven years.
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    What kind of paper can we put in your containers?

    We will shred any color or type of paper, including file folders, paper clips, staples, and rubber bands.
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    Do you take the shredded paper away?

    Yes, after it is shredded in our trucks, it is taken to our secure facility in West Chester, PA or directly to the recycler.
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    Do you bring the shredder into our office?

    No, shredding is done with the large commercial shredder mounted in our trucks, which are parked in your parking lot or adjacent to your building. This mobile shredding allows you to watch the process if you so choose.
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    Can I keep my boxes?

    Yes, you can keep your boxes to reuse.
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    Why would I use a shredding service instead of just recycling?

    For security reasons. Recycling services are not designed to provide security. Generally, recycling services use open collection containers, which are unsecured. Generally, the employees of recycling service companies are not security-screened personnel. Paper is taken to the warehouses, which are accessible to other people, and the paper is then sorted for grade. The courts have ruled that once you place your material into the trashcan, recycling receptacle, or dumpster, you lose all privacy rights to that information, no matter how sensitive or proprietary it is. The laws on public domain protect the people taking the information – NOT YOU! You may be held liable for negligence if the discarded material does harm to someone.
Other Questions?
Call us for help or to receive an estimate for our services 610-692-TEAR (8327) Contact Us
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